(326) Senior Manager ? Transactional Systems - BSTD

Description

Brief description

The main purpose of this position is to provide leadership to the Applications (Transactional Systems) Division of the Business Solutions and Technology Department (BSTD), overseeing the coordination of resources in the delivery of new information technology (IT) solutions, maintenance and the support of existing solutions for a designated area.

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Develop, maintain and communicate strategy-aligned functional plans, policies and procedures, systems for approval and performance expectations for the division.
• Ensure an alignment with defined architectures and information governance policies and standards, and contribute towards the renewal of such architectures, policies and standards, where appropriate.
• Foster the culture of innovation within the division, ensuring improved methods of delivery and maturity of processes.
• Be accountable for the effective and efficient delivery of solutions and the maintenance and support of such solutions deployed based on agreed objectives and targets.
• Mature the functions as centres of excellence.
• Ensure the management of identified risks and audit findings and implement mitigation actions within the agreed timelines.
• Prioritise work, manage resource utilisation and the quality of deliverables, and control costs to ensure an alignment with related functions and the organisational value chain.
• Manage stakeholder and service provider relationships for the effective delivery of services.
• Create a performance culture in the division, define performance expectations and conduct effective performance management of direct reports.
• Drive priority development for employees, promoting career management and the application of newly acquired knowledge and skills.